Online Appointment Scheduling
The Only Person on Your Team Working at 2 AM
Most bad dental reviews have nothing to do with the dentistry. They’re about a front desk that was too busy to help, and about being left on hold.
There are only so many people at that desk, and each of them can only talk to one patient at a time.
And after five, there’s nobody there at all. A patient ready to book at 9 PM on a Sunday isn’t waiting until Monday to call you. So if the only way to book is a phone call during business hours, you’re losing the exact people who were most ready to say yes.
Here’s the good news. Our online booking connects straight to your practice management software, so that patient at 9 PM books herself into a slot you actually wanted filled. No hold music, and no waiting until Monday.
Your Office Closes. Your Schedule Doesn’t
She books herself while your office is dark, and it’s on your schedule before you wake up.
We connect booking to your practice management software, so patients only see the openings and appointment types you approved.
Fewer calls to chase, and full attention for the patient standing right in front of them.
Frequently Asked Questions About Online Booking
- Is this a request form or does it really book?
It really books. We read your live openings and the appointment uploads straight into your practice management software.
- Can patients book anything they want?
Only what you allow. You control appointment types, which providers they apply to, time slots, days of the week, and custom filters.
- Will it slow down our practice management system?
No.
- Where can we put it?
Your website and your Facebook page.
- Do patients fill out forms in advance?
Yes. Insurance information and medical and HIPAA forms can all be handled before the visit.
- Will it work with our reminder system?
It works with most of them.
- Will we know where the booking came from?
Yes. Reporting by patient origination tells you which campaign produced it.